Privacy Policy

NEIGHBORHOST’S PRIVACY POLICY

1. What This Privacy Policy Covers

1.1      This Privacy Policy explains how NeighborHost collects, uses and shares your “Personal Information” – information that identifies, relates to, describes or is capable of being associated with you as a particular individual, such as your name, address, email address or telephone number – and other data through your use of any of NeighborHost’s websites, products and services (collectively, the “NeighborHost Sites, Products and Services”).

1.2      This policy also explains how NeighborHost complies with the Children’s Online Privacy Protection Act (“COPPA”) and how parents and legal guardians may request from us how they can review, delete or stop the collection of the Personal Information of their child.

1.3      This policy does not apply to the practices of companies that NeighborHost does not own or control or to people that NeighborHost does not employ or manage.

1.4      Your use of the NeighborHost Sites, Products and Services is subject to this Privacy Policy in effect at the time of your use. NeighborHost reserves the right to update and change this Privacy Policy from time to time without notice or acceptance by you, so please check this page frequently for updates and changes. However, changes made to this Privacy Policy will not apply to you to the extent that (i) the changes concern matters which are the subject of an actual dispute between you and NeighborHost as of the date the changes take effect and (ii) NeighborHost has actual notice of the dispute as of the date the changes take effect.

2. Information We Gather

2.1 NeighborHost may collect Personal Information when you register with us (including on or through any of the NeighborHost Sites, Products and Services), use the NeighborHost Sites, Products and Services or post content on or through the NeighborHost Sites, Products and Services.

2.2 NeighborHost may collect Personal Information when you enter into promotions or sweepstakes.

2.3 NeighborHost may combine information about you that we have with information we obtain from business partners or others.

2.4 NeighborHost may collect information about your transactions with us and with some of our business partners. This information might include information necessary to process payments due to us from you, such as your credit card number.

2.5 NeighborHost may automatically receive and record information on our server logs from your browser, including your IP address, cookies and the pages you request.

3. IP Address and Browser and Session Information

3.1 NeighborHost may obtain IP addresses and browser and session information from users depending upon how they access the NeighborHost Sites, Products and Services. IP addresses and browser and session information may be used for various purposes, including to:
· Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
· Estimate the total number of users visiting the
NeighborHost Sites, Products and Services from specific geographical regions.
· Help determine which users have access privileges to certain content, services or resources that we offer.
· Monitor and prevent fraud and abuse.

3.2 NeighborHost may display your IP address to the owners or maintainers of certain blogs, groups or communities when you post to those blogs, groups or communities and the owner or maintainer has enabled functionality for this purpose.

4. Cookies and Web Beacons

4.1      A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.

4.2      You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. If you reject all cookies, or specifically reject cookies set by NeighborHost, you may not be able to use the NeighborHost Sites, Products and Services that require you to “sign in,” and you may not be able to take full advantage of all of our product and service offerings.

4.3 NeighborHost uses cookies for a number of purposes, including to:
· Require you to re-enter your password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.
· Keep track of preferences you specify while you are using the
NeighborHost Sites, Products and Services.
· Estimate and report our total audience size and traffic.
· Conduct research to improve the
NeighborHost Sites, Products and Services.

4.4 NeighborHost lets other entities that show advertisements on some of our web pages set and access their cookies on your computer. Other entities’ use of their cookies is subject to their own privacy policies and not NeighborHost’s Privacy Policy. Advertisers or other entities do not have access to NeighborHost’s cookies.

4.5      A “Web beacon” is an electronic file that signals when a Web page, email or newsletter has been viewed. As well as being used by advertisers, third party advertising networks and third-party advertising serving companies, NeighborHost may incorporate Web beacons into the NeighborHost Sites, Products and Services and those third party Web sites on which we display advertising, as well as into our emails and newsletters. We use Web beacons for a number of purposes, including to:
· Count visitors to Web sites
· Recognize and access cookies
· Record page view information
· Record the Internet protocol address of the computer that downloads a Web beacon
· Record the type of browser used to view a page where a Web beacon is placed
· Track of the delivery, viewing and responses to emails and newsletters

5. Information Use, Sharing and Disclosure

5.1 NeighborHost does not share Personal Information we learn about you from your use of the NeighborHost Sites, Products and Services with others, except as described in this policy.

5.2 NeighborHost does not claim ownership over the Personal Information you post on the NeighborHost Sites, Products and Services. After posting your Personal Information, you continue to retain your ownership of your Personal Information and you continue to have the right to use and license your Personal Information in any way you choose. By using the NeighborHost Sites, Products and Services or by otherwise submitting your Personal Information to us, you are granting NeighborHost and third parties permission to use, distribute and, in some circumstances, to keep copies of your Personal Information as described in greater detail in this Privacy Policy. You may always decline to submit Personal Information to us, but please be aware that your decision may prevent you from being able to use all or portions of the NeighborHost Sites, Products and Services.

5.3      You hereby grant NeighborHost a nonexclusive, worldwide, royalty-free, perpetual, irrevocable, sublicenseable and transferable right and license to use, reproduce, create derivative works of, distribute, publicly perform and publicly display your Personal Information. This license ends when you delete your Personal Information or your account (except to the extent that your Personal Information has been shared with others or syndicated to third parties and they have not deleted it or as otherwise described in this Privacy Policy).

5.4 NeighborHost is not responsible for how any third party uses, distributes or keeps your Personal Information. If you have any questions regarding how any third party uses, distributes or keeps your Personal Information or you wish to access, correct, amend or delete any of your Personal Information in the possession of that third party, you must contact that third party directly.

5.5 NeighborHost uses information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, research, and anonymous reporting.

5.6      We do not share your information with unrelated third parties for their direct marketing purposes. However, the NeighborHost Sites, Products and Services may display targeted advertisements based on Personal Information.

5.7 NeighborHost may use or share your Personal Information where it is necessary to complete a transaction, to operate or improve the NeighborHost Sites, Products and Services, to do something that you have asked us to do or tell you of products and services that we think may be of interest.

5.8      To receive optional email messages such as newsletters and marketing and promotional offers, you will be required to provide us with your email address. In addition to these optional email messages, NeighborHost may contact you via any email address you provide to us with transactional or relationship messages such as account status messages, security updates or notifications of changes in the terms of your account or the Services. These types of transactional or relationship email messages are not optional.

5.9      When you post a message, your user ID or alias that you are posting under may be visible to other users.

5.10     When you post a message on or through the NeighborHost Sites, Products and Services, you have the ability to post a message which may include Personal Information. Before you post any Personal Information, make sure you are comfortable with that content being shared with NeighborHost and displayed on and transmitted through the NeighborHost Sites, Products and Services.

5.11     If you post Personal Information online that is accessible to the public, please be aware that you may receive unsolicited messages from other parties in return.

5.12 NeighborHost may share personally identifiable information about you under the following circumstances:
· In the course of operating our business, it may be necessary or appropriate for us to provide access to your Personal Information to others such as our service providers, contractors and select vendors so that we can operate the
NeighborHost Sites, Products and Services and our business. Where practical, we seek to obtain confidentiality agreements that are consistent with this policy and that limit others’ use or disclosure of the information you have shared.
· We may share your Personal Information to respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights, to defend against legal claims or in such circumstances where, in our judgment, disclosure is required or appropriate.
· We may share your Personal Information if we believe it is necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of service or as otherwise required by law.
As we continue to develop our business, we may sell all or part of our business. In such transactions, Personal Information collected from users is generally one of the business assets that will be transferred. The transferred Personal Information will remain subject to this Privacy Policy or subsequent policies to which you have consented.

6. Advertising

6.1      We may allow advertisers, third party advertising networks and third-party advertising serving companies to serve advertisements directly to you within the NeighborHost Sites, Products and Services. By serving these advertisements directly to you, these companies can set their own cookies on your computer and trigger their own Web beacons. If you would like to contact the advertisers, third party advertising networks and third-party advertising serving companies with which we have relationships to learn more about their privacy policies and what options (if any) they offer to opt out of their data collection, please visit their web site(s). You may find a list of links to these companies’ Web sites here. Some of these companies are participants in the Network Advertising Initiative (“NAI”), a cooperative of online marketing and analytics companies committed to building consumer awareness and establishing responsible business and data management practices and standards. You can learn more about NAI and how you may “opt out” of targeted advertising delivered by NAI member ad networks here.

6.2      We collect your interactions with advertising (such as click-throughs) displayed on or through the NeighborHost Sites, Products and Services and on those third party Web sites on which we display advertising. We use this information to evaluate and report on the success of the displayed advertising.

7. Information Relating to Children

7.1      The Children’s Online Privacy Protection Act (“COPPA”) requires that we inform parents and legal guardians about how we collect, use and disclose Personal Information from children under 13 years of age. The NeighborHost Sites, Products and Services are not directed at children under 13 years of age, but we recognize that, with proper adult supervision, some parents or guardians might permit their children to visit and utilize the NeighborHost Sites, Products and Services. COPPA requires that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of the NeighborHost Sites, Products and Services.

7.2      When a child attempts to register with and/or provide Personal Information to NeighborHost (including on or through any of the NeighborHost Sites, Products and Services), we require a parent or legal guardian to:
Complete the registration;
Review our Privacy Policy and to submit a valid credit card number to verify that the child’s parent or guardian knows about and authorizes our information practices related to children protected by COPPA; and
· Verify through the use of an email confirmation and second authorization that the parent or guardian consents to any applicable terms of service and this Privacy Policy.

7.3      Once parental notice and consent has been verified, the information we collect from a child will be treated the same as information we collect from any other user of the NeighborHost Sites, Products and Services. Without verified parental notice and consent, we will not knowingly collect Personal Information of children under 13 years of age and, if we learn that we have inadvertently collected such information without verified parental notice and consent, we will delete it.

8. How Parents and Legal Guardians can Access their Children’s Personal Information

8.1      In compliance with COPPA, parents and legal guardians may request us to review, delete or stop the collection of the Personal Information of their child. You may do so.
If you know the child’s user name and password, access the child’s account and follow the instructions for changing account preferences and account information; or you may contact us.

8.2      Please be aware that, if you request that no further information about your child be collected or used, we may be required to terminate your child’s ability to use the NeighborHost Sites, Products and Services, including but not limited to any site, product, or service that requires a user to “sign in.”

9. Data We Collect Other Than Personal Information

In addition to the Personal Information you provide to us, we collect data on your use and interaction with the NeighborHost Sites, Products and Services. Data which we obtain about you, other than Personal Information, is the exclusive property of NeighborHost and may be used by NeighborHost in any manner permitted by applicable laws.

10. Retention of Personal Information and Other Data

NeighborHost reserves the right to retain your Personal Information, other data collected about you and content you submit to the NeighborHost Sites, Products and Services to the extent required by applicable laws, rules and regulations and as reasonably necessary to protect our legal interests.

11. Confidentiality and Security

11.1     No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our systems:
We use physical, electronic, and procedural safeguards to protect Personal Information about you.
Your account information is password-protected.
In certain areas, the NeighborHost Sites, Products and Services use industry-standard SSL-encryption to protect data transmissions. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

11.2     If NeighborHostlearns of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the NeighborHost Sites, Products and Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues relating to your use of those sites, products and services. We may post a notice on our applicable web sites if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web sites. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

12. Changing your Account Information and Personal Information

12.1     You may edit your account information for an applicable NeighborHost Site, Product and Service by accessing your account and following the instructions for changing account preferences and account information.

12.2     You may delete your account by visiting the applicable account deletion page; however, please note that some Personal Information, primarily your contact information, may remain in our records to the extent necessary to protect our legal interests or document compliance with regulatory requirements.

12.3     Please be aware that, if you request that no further information about you be collected or used, we may be required to terminate your ability to use the NeighborHost Sites, Products and Services, including but not limited to any site, product, or service that requires a user to “sign in.

Last updated August 14, 2009

Copyright © 2009 NeighborHost. All rights reserved.